Shipping policy
BROOT Coffee Roasters is a brand of Taman Beverages, a sole proprietorship of Taman Deep Singh Makan. GSTIN 07GFBPM6578H1ZZ. Last updated 25 August 2026.
Where we ship
We ship across India, to every pin code our courier partners serve. We do not currently ship outside India. If you are abroad and want BROOT coffee, write to us — we will tell you honestly whether we can help.
What delivery costs
- Rs. 100 flat on orders under Rs. 1,500.
- Free on orders of Rs. 1,500 and above.
That is the whole rate card. There are no handling fees, no fuel surcharges and no separate charge per bag. GST is included in the prices shown on the site.
When your order leaves us
We roast to order, so your coffee is made after you buy it rather than pulled off a shelf. Across our recent orders, most are roasted, packed and handed to the courier within one to two working days. When a lot has to be roasted fresh for you, or during a heavy roast week, it can take up to four working days. If yours will be one of those, we tell you rather than let you wonder.
Orders placed on a Sunday or a public holiday are picked up on the next working day. Every bag carries its roast date, so you can always see for yourself how fresh what arrived actually is.
How long delivery takes
Once the parcel is with the courier, delivery is typically 2 to 4 working days to the metros and 4 to 7 working days to the rest of India. These are the courier's own estimates and not a guarantee — weather, strikes and regional restrictions all move them. Your tracking link is the accurate answer at any moment, and it is emailed to you as soon as the parcel is picked up.
Your address
An incomplete address is the most common reason a parcel comes back to us. Please give the full address with a landmark where it helps, and a mobile number the courier can actually reach — most delivery agents call before arriving. You can change the delivery address any time before the parcel is handed over; after that it is with the courier and we cannot move it.
If something goes wrong
Damaged, leaking, wrong or missing items are covered in full by our refund policy. Tell us within 48 hours of delivery, with photos, and we replace or refund at our cost. Parcels that return to us undelivered, refused or unclaimed are handled there too. Title and risk pass to you on delivery, not on dispatch, which is why a parcel that arrives damaged is our problem to fix and not yours to absorb.
Wholesale and bulk
Cafe, restaurant and corporate orders are dispatched on the schedule agreed in your proforma invoice or supply agreement, which takes precedence over this page. For standing weekly or fortnightly supply, write to us and we will build the roast and dispatch calendar around your service days.
Contact
Taman Beverages (BROOT Coffee Roasters)
Ground Floor, Plot No. 86/3, Block-A, Wazirpur Industrial Area, New Delhi, Delhi 110052, India
tamandeep@brootcoffee.com · +91 83681 18107 · GSTIN 07GFBPM6578H1ZZ