Everything people ask

Straight answers.

If yours is not here, message the roastery on WhatsApp. A person replies, usually within the hour.

Freshness

Roasting & freshness

When was my coffee roasted?

Within 48 hours of you ordering it. We do not hold roasted stock — we hold unroasted green and roast against orders. Every bag carries the roast date. If a bag ever reaches you without one, tell us and we will replace it.

How long should I rest the coffee before brewing?

For espresso, 7–14 days from the roast date. Very light roasts sometimes want up to three weeks. For filter, French press and the Indian filter you can start from about day 4. Coffee brewed on day one tastes gassy and unstable — that is carbon dioxide, not a fault.

How long does the coffee stay good?

Sealed, about three months from roast. Once opened, aim to finish a 250g bag within three to four weeks. Ground coffee has days, not weeks — buy whole bean if you can.

How should I store it?

Sealed bag, room temperature, away from light and away from the stove. Do not refrigerate — coffee absorbs odours and condensation ruins it. Through the monsoon, humidity is the real problem: buy whole bean and grind as you go.

Choosing

Which coffee, which grind

I have no idea what to order.

Take the 60-second quiz — five questions, no email, and it names one bag. Or buy Pick Your Five and try five coffees at 100g each before committing to a full bag.

Whole bean or ground?

Whole bean, if you own a burr grinder. Ground coffee loses most of its aroma within days and most of its character within two weeks. If you do not have a grinder, tell us your brewer at checkout and we will grind to match.

Which grind do I choose?

Pick your brew method at checkout — espresso, moka pot, South Indian filter, AeroPress, pour-over, French press or cold brew. Each is a genuinely different setting. Our brew guides have the full grind chart.

Do you sell coffee for the South Indian filter?

Yes, and properly — ground for the dabara rather than for a V60, which is a different setting entirely. Read the complete filter coffee guide for ratios, the chicory question and troubleshooting.

What is the difference between a blend and a single origin?

A single origin comes from one place — for us, one named estate — and tastes of that place. A blend combines coffees to hit a profile no single one delivers, which is why almost every good espresso in the world is a blend. Neither is better; they are different jobs.

Orders

Shipping & orders

How long will delivery take?

Roasted and dispatched within 48 hours. Delhi NCR 1–2 days after that, metros 2–4 days, rest of India 4–7 days. Full detail on the shipping page.

Is shipping free?

Free across India on orders over ₹1,500. Below that it is a flat ₹100, added at checkout. All prices include GST.

Can I change or cancel my order?

Yes, as long as it has not been roasted — usually a window of a few hours. Once it is roasted we cannot un-roast it. Message us on WhatsApp and we will sort it out.

What if something arrives wrong or damaged?

We replace it at our cost, no argument. If you simply do not enjoy the coffee, we will swap you onto something that suits you better — once, on us.

Subscriptions

Subscriptions

How do subscriptions work?

Choose a profile and a rhythm, and fresh coffee arrives on schedule without you having to remember. Pause, swap the coffee, change the frequency or cancel at any time. See subscriptions.

Can I pause or cancel?

Any time, from your account or by messaging us. No notice period, no cancellation fee, no phone call required.

Cafés

Wholesale & cafés

Do you supply cafés and restaurants?

Yes — that is a large part of what we do. Samples at ₹299 a bag, a 15 kg monthly minimum, on-site barista training across Delhi NCR, and wholesale from ₹1,250/kg, plus GST and shipping. See wholesale.

What is your wholesale minimum?

Fifteen kilos a month — roughly fifty cups a day. Below that, retail serves you better than a wholesale contract.

Do you do private label or custom blends?

Custom blends from around 20kg a month, private-label bags with your own artwork from around 50kg a month.

The coffee itself

Sourcing & roasting

Where do you source from?

Direct from estates in Chikmagalur, Coorg, Koraput and Tamil Nadu, plus selected international lots. We buy from the same growers season after season. See estates and origins.

Do you roast robusta?

Deliberately, and we are not embarrassed about it. India grows more robusta than arabica, and well-farmed fine robusta is sweet, heavy and genuinely good. The Robusta Series exists because the category deserves better than its reputation.

Is your coffee organic?

Some lots are certified organic and we say so on the product page. Many Indian estates farm to organic standards without paying for certification, which is expensive and not always worth it for a smallholder. We would rather tell you exactly which farm it came from than show you a logo.

Not answered?

Ask us directly.